Visited the office recently, the staff leaves a lot to be desired. They did not follow through calling in medication that is required prior to oral surgery, when I contacted the answering service and the doctor returned my call, his response was that he doesn't have a great staff; it is very difficult to find good help. After oral surgery the nurse indicated there would be a follow up call to 'check in'; there was no call. The doctor spent less than 1 minute talking to me after surgery regarding my daughter's care. One last thing, after surgery they tell you not to leave the patient alone for 24 hours and then hand you prescriptions to take to the pharmacy for filling. Not easy to do when you can't leave the patient alone. Hopefully you have an additional person that can help. This was our second surgery there. The first one was last year for wisdom teeth on one side, this year was the other side. The experience with the staff was the same both times. We were hoping that this year would be different, given all the other great reviews.